Customer Service Representative with Scheduling Experience

Customer Care Representative – Scheduling & Order ProcessingWork Location & Schedule

• On‑site position at the Paragon Building, Angeles City
• Work Hours: 8:00 AM – 5:00 PM PST
• Salary Range: Starting offer starts at ₱25,000

Probationary Period

This position includes a 6‑month probationary period. During this period, the employee's performance, attendance, accuracy, adherence to workflow procedures, and overall role suitability will be evaluated. Continued employment and confirmation as a regular employee will be based on meeting performance expectations.

Job Summary

The Customer Care Representative supports the scheduling and operations team by handling inbound calls, coordinating appointments, and performing accurate order processing within internal systems. The role ensures effective communication between clients, facilities, and internal departments while maintaining consistent documentation and workflow compliance.