Customer Service Representative - Work From Home

About the Opportunity We're seeking motivated individuals who are ready to build something long-term - not just fill a role. In this position, you'll connect with union members and their families, helping them understand and access benefit programs designed to support their financial well-being. This is a fully remote position, allowing you to work from anywhere while developing valuable skills in communication, client management, and leadership within a structured and supportive environment. Key Responsibilities Connect with members through a mix of inbound and outbound communication Schedule and lead virtual meetings to review benefit options Deliver clear, engaging presentations tailored to each client's needs Guide members through a simple enrollment and documentation process Keep detailed and accurate client records using digital systems Follow up professionally to ensure a smooth and positive experience Participate in ongoing training and development programs What We Offer Reliab...