Customer Service Reps

Cavco Industries, Inc.

Full Time Nappanee, Indiana Information and Record Clerks

Posted:

June 16, 2026

Location:

Nappanee, Indiana, United States

Job Description

Job Description and Responsibilities:

Represents the company through telephone contact by answering calls, assisting customers with warranty issues and helping retailers to improve delivery service

Processes work orders to assist Field Service Technicians, communicates information or updates as needed

Responds to customer calls and emails regarding service questions

Interprets and administers Cavco Nappanee Warranty/Service Policy according to its terms and conditions

Represents Cavco Nappanee professionally and effectively

Prioritizes and schedules service, minimizing consumer complaints and managing service backlog

Creates and schedules service and parts requests for factory, contractors and dealers

Perform a variety of administrative tasks as needed

Demonstrate a good work ethic based on principles of honesty and integrity

Maintains office files and ensure...

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Job Overview

Job Type: Full Time

Location: Nappanee, United States

Posted: June 16, 2026

Deadline: July 26, 2026