Customer service (research assistant)

Jo VE is the world- leading producer and provider of video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use Jo VE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as Harvard, MIT, Yale, and Stanford. As a rapidly growing company, with offices in the USA, UK, Australia, and India servicing clients in over 60 countries, we are seeking talented and ambitious individuals to join our company. We are seeking an experienced Customer Support Representative to be on the front lines by answering questions and troubleshooting technical problems. The Support Team here at Jo VE is providing support not only to external customers but also to internal Jo VE employees on a 24x7 basis. Provide support to answer inquiries on products. Take the extra mile to engage customers. A Bachelor's in Computer Science or related f...