Customer service sales representative

About the Role We're hiring a Sales Representative to drive patient growth through both warm inbound lead conversion and outbound outreach. You will own the full conversion journey — from first touch to scheduled calls. This role requires both: Consultative selling skills for inbound leads Confidence and persistence for outbound calling and follow-up This is not a passive, script-heavy call center role. It requires initiative, accountability, and comfort working independently in a remote startup environment. What You Will D o Convert warm inbound lead s Conduct outbound calls to re-engage cold or inactive lead s Proactively reach out to potential patients through structured outbound campaign s Engage via phone, SMS, chat, and emai l Educate patients using approved, non-clinical messagin g Handle objections with empathy and confidenc e Manage your own pipeline and prioritize follow-up s Maintain accurate CRM documentatio n Meet and exceed daily, weekly, and monthly conversion and activi...