Customer Service Sales Representative

About the Role

We’re hiring a Sales Representative to drive patient growth through both warm inbound lead conversion and outbound outreach.

You will own the full conversion journey — from first touch to scheduled calls.

This role requires both:

• Consultative selling skills for inbound leads
• Confidence and persistence for outbound calling and follow-up

This is not a passive, script-heavy call center role. It requires initiative, accountability, and comfort working independently in a remote startup environment.

What You Will D

• oConvert warm inbound lead
• sConduct outbound calls to re-engage cold or inactive lead
• sProactively reach out to potential patients through structured outbound campaign
• sEngage via phone, SMS, chat, and emai
• lEducate patients using approved, non-clinical messagin
• gHandle objections with empathy and c...