Customer Service Sales Specialist

Position Overview

Our client, a well-established industrial equipment and service company, is seeking a Customer Sales & Service Representative to support their Red Deer branch. This position acts as the primary point of contact for service customers and plays a key role in coordinating service activities, supporting technicians, managing work orders, and ensuring an excellent customer experience.

This is a great opportunity for someone with strong customer service skills and mechanical aptitude who enjoys working in a fast-paced industrial environment.

Further Responsibilities Include the Following

• Coordinate customer service requests and support daily service department operations

• Gather customer information and accurately document equipment/service issues

• Prepare quotations for labor, materials, subcontractors, and parts

• Create and manage work orders and purchase orders

• Coordinate technic...