Customer Service Specialist 1

Job Title: CSC Customer Service Specialist 1 Location: Dallas , TX 75246 Duration: 6 Months Job summary: This includes answering phones for public and internal (employee, patient, visitor) customers, documentation and dispatch of work requests. Ability to assist in special projects. What is expected (essential functions): Proficient in ALL phone and work request dispatch responsibilities. Ability to fill in for CR 1's on any shift. Monitors environmental alarms: doors, gates, parking lot intercoms & CCTV. Assists with the workflow and assignments for patient transporters. Leads or participates in projects in support of the department. Responsible for providing feedback to leadership regarding ways to improve processes, increase efficiencies, and to maximize the performance of the department. Expectations listed are intended to describe essential functions only and management retains the right to reassign duties & responsibilities to this position at any time. Performs all position appr...