Customer Service Specialist 2

**Job title**  – Customer Service Officer

**Location**  – Delft, The Netherlands

**We are looking for an enthusiastic candidate for the role of**

**Customer Service Officer.**

Step into a high-impact role at the heart of Veramaris’ global supply chain. This role owns the end-to-end order-to-cash cycle, navigates dynamic global markets, coordinates cross-functional teams, and ensures seamless delivery performance for customers. In this purpose-led biotech environment, your work directly shapes customer satisfaction, operational excellence, and our future-proof supply chain.

**Your key responsibilities**

+ Lead the end-to-end, Order-to-Cash (O2C) process in SAP SD, ensuring accurate order management, timely deliveries, and reliable billing,
+ Coordinate logistics, supply planning, and external providers, align delivery dates, elevate OTIF performance, and communicate proactively with customers,
+ Maintain Customer Master Data, p...