Customer Service Specialist

We’ve partnered with a fast-growing fintech scale-up that is reshaping the payments industry. In just three years, they’ve raised over €8 million and secured support from top leaders in the fintech world. Now, they’re expanding—and you can be part of that journey.

About the Role

As a Customer Support Specialist, you’ll be the friendly, knowledgeable first point of contact for customers in Italy or Belgium (depending on your language skills). You respond quickly, solve technical issues with ease, and make every interaction feel effortless. You’ll also work closely with product, development, and sales teams to keep improving the customer experience and help grow the Italian and Belgian markets.

Your Responsibilities

• Act as the main contact for customers with technical questions or issues.
• Diagnose and resolve technical problems efficiently.
• Communicate clearly in Italian or French or Dutch (required)...