Home / Jobs / Customer Service Specialist Application Support (gn) - Location: Milan (Italy)
Posted:
February 25, 2026
Location:
Milan, Lombardy, Italy

Job Description

What you can expect

  • You will ensure that our customers get off to a smooth start with our digital solutions and provide them with the knowledge they need to use them safely and efficiently.
  • You will be the central point of contact for all product and application-related technical questions about Cockpit, TMS, FMS, Analytics and DKV LIVE.
  • You will handle enquiries and complaints in a solution-oriented manner and ensure lasting clarification.
  • You will collect and analyse customer feedback and drive the continuous improvement of our support processes.
  • You will identify additional needs and support our customers in selecting suitable digital services for long-term customer loyalty.
    • What makes you stand out
  • You understand our products and digital tools, identify problems early on and find suitable solutions.
  • You answer questions clearly, solve problems quickly and always respond to our customers with understanding.
  • You draw...

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    Job Overview

    Job Type: Full-time
    Location: Milan, Italy
    Posted: February 25, 2026
    Deadline: April 06, 2026