Customer Service Specialist at DICK'S

Elevate customer shopping experiences as a Customer Service Specialist at DICK'S Sporting Goods. Utilize your product knowledge and support skills to enhance every interaction at the front end.
Join DICK'S Sporting Goods as a Customer Service Specialist where your prior retail experience will shine. In this role, you'll greet customers, support cashiers during complex transactions, and ensure high service standards are upheld. Additionally, assist with scheduling and monitor Front-End associates to maintain department performance.
Key Responsibilities:
• Greet and proactively assist shoppers with their needs
• Provide register coverage and support for cashiers
• Help manage department scheduling and workflow
• Uphold merchandising standards and presentation requirements
• Train teammates on customer loyalty and company programs
Requirements:
• Previous retail, cashier, or customer service experience
• Capability to lift 15-35 lbs. occasionally
• Ability...