Customer Service Specialist At Saskpower Regina

Overview

Join SaskPower as a Customer Service Specialist in Regina, providing crucial support and information to internal and external customers. This full time, temporary role until 2027 focuses on account management, billing inquiries, and service coordination. As a key contact for SaskPower, you will address customer needs, manage complaints, and provide timely responses to service inquiries.

Key Responsibilities

• Provide frontline information for customers and corporate services
• Investigate and resolve customer inquiries and complaints
• Process payments, refunds, and invoicing tasks
• Maintain communication records and departmental files
• Assist with training development for ongoing support

Requirements

• Bachelor's Degree or equivalent in Business Administration
• Two years of customer service or administrative experience
• Proficiency in Microsoft Office and standard softwar...