Customer Service Specialist

Job Summary

Responsible for entry of all incoming order information through direct entry in main plant systems. Maintains all related files and develops related reports. Coordinate all customer RFP/RFQ’s, coordinate proposal activity, submit compliant proposals to the customer. Administer contracts of sale and coordinate change activity. Communication between external customer and internal functions. Contract voice on the Integrated Product Team.

Job Responsibilities

• Receive incoming customer orders/releases. Review existing orders, part numbers, revision levels, quantities, dates and etc. Validate proposed budgets and release work authorizations
• Receives incoming customer orders/releases and pulls existing GKN paperwork. Reviews existing order/releases for accuracy in addresses, part numbers, revision levels, quantities, dates, etc. to release from customers. Creates new order/line items as determined necessary.
• Receive all i...