Customer Service Specialist

Overview

Design and execute a commercial strategy focused on projects ranging on new business opportunities for tracker & fixed structure across the North LATAM region (Mexico, Central America, Caribbean, and Colombia).

Responsibilities

• Design and execute a commercial strategy focused on projects ranging on new business opportunities for tracker & fixed structure across the North LATAM region (Mexico, Central America, Caribbean, and Colombia).
• Structure and manage a dedicated workflow for quotation generation, reducing response time and increasing competitiveness in the small and medium-scale solar segment.
• Support Sales Managers in the region by handling quotation processes and pre-sale activities for smaller-scale projects, allowing them to focus on large-scale strategic deals.
• Work cross-functionally with the technical and back-office teams to ensure each offer is technically viable, cost-efficient, and aligned with custome...