Customer Service Specialist

Job Description

Location: Remote
Job Type: Full-time

About Us

At The Sign Pack, we specialize in creative, production-ready design solutions for the signage industry. We work with sign companies across North America, the UK, Australia, and beyond, providing high-quality designs, permit drawings, and marketing support.

We're currently looking for a Customer Service Specialist to join our growing team.

If you have experience in the signage industry, print production, apparel decoration, or similar fields, this is a great opportunity to bring your industry knowledge into a customer-facing role and help our clients succeed.

What You'll Do

• Build strong relationships with key stakeholders at client companies
• Act as the primary point of contact for customer inquiries and concerns
• Conduct onboarding meetings and demos for new customers
• Support ongoing projects and drive adoption of our services
• Advo...