Customer Service Specialist - Contact Position

18-Month Contract Position

About the position

Reporting to the Customer Service Manager, the Customer Service Specialist is responsible for handling activities including order taking, processing orders from beginning to end, providing a single point of contact to ensure a consistent customer experience, coordinating order fulfillment, providing necessary information to customers, and problem resolution.

What we offer

• Global career advancement and mentoring opportunities
• Competitive salary
• Employee Resource Networks that are advocating for advancing diversity, equity, and inclusion within the company.

What you’ll do

• Receive and process customer orders
• Develop solutions to customer needs/opportunities
• Build and sustain long-term customer partnerships
• Display effective communication and interpersonal skills
• Collaborate effectively with team me...