Customer Service Specialist - DME Medical Equipment

We are seeking an experienced Customer Service Specialist with a strong background in the Durable Medical Equipment (DME) industry. The ideal candidate will be comfortable handling customer communications, processing orders, and supporting patients and providers with professionalism and empathy.

Overview

We are seeking an experienced Customer Service Specialist with a strong background in the Durable Medical Equipment (DME) industry. The ideal candidate will be comfortable handling customer communications, processing orders, and supporting patients and providers with professionalism and empathy.

Responsibilities

• Proven experience in the DME medical equipment business, including products such as wheelchairs, hospital beds, diabetic supplies, and incontinence items.
• Hands-on experience placing and managing orders through Parachute Health.
• Handle inbound and outbound customer calls and emails in a professional, clear, and...