Customer Service Specialist (English and German speaker)

**Meaningful Work from Day One**

Manage orders and ensure seamless order-to-cash processes. Your role involves coordinating with various stakeholders to resolve issues, optimize processes, and support the supply chain strategy.

This is an office/hybrid role (4 days a week at Warsaw office and Fridays working from home)

**What You Can Expect**

● Manage domestic and international orders, ensuring accuracy and timely processing.
● Act as the primary liaison between distributors, supply chain integration, production sites, and other stakeholders.
● Resolve day-to-day supply chain challenges and support logistics and shipping teams.
● Oversee the introduction of new products and manage package or proof changes.
● Ensure error-free electronic data interchange (EDI) of distributor purchase orders into SAP.
● Prepare proforma invoices and ensure compliance with Letter of Credit requirements.
● Coordinate special customs documents and manage...