Customer Service Specialist - English Speaker

**Position Snapshot**

**Location:** Braga/Lisbon (Portugal)

**Company:** Nestlé Business Solutions (NBS)

**Full-time/Hybrid Work** : 2 days per week at the office (aligned with our current Policy) OR 100% remote (after an initial learning period)

**Schedule:**

Planning is organized in 6‑week cycles, with predefined schedules

Monday to Friday: 08:00–17:00 and 09:00–18:00

Saturdays: 09:00–16:00 (we work 2 Saturdays per month , 2 Saturdays on schedule 2 Saturdays off on rotation)

To ensure the completion of a 40-hour week, the remaining 2 hours from Saturday will be completed on the previous Monday and Tuesday (1 hour per day) + Day Off

**Languages:** Fluent in English

**About Us**

**Nestlé Business Solutions (NBS)** is at the heart of the **Nestlé Group** . We provide Supply Chain, Financial, HR, Digital & Social Media, CRM and Consumer Engagement services to enable Nestlé to engage w...