Customer Service Specialist - Experienced or Customer Focused Newbie

About CSN Collision

CSN Collision safely repairs more than 200,000 vehicles a year helping Canadians get back on the road with the trust and comfort of knowing their vehicle has been returned to like new condition. Since 2002, CSN has grown to become the leader in collision repair with 230 collision repair Centres across Canada.

CSN Autolab Chinook is growing and now has a second location CSN Autolab Glendeer in the Calgary Automall. We want to make sure we are taking great care of our customers at both our locations and are hiring at both!

The customer service specialist ensures that the customer who comes through the door knows that we as a team at CSN will handle all repairs, questions, or issues they may need resolved in a friendly and professional manner. The CSS’s goal is to ascertain the customer’s needs and determine how best to meet them and provide them with viable options and cost-effective solutions. The role ensures that they keep the customer...