Customer Service Specialist - Fire Product Sales Support Administration

Troy Life & Fire Safety

Full-time Owen Sound, Ontario Information and Record Clerks

Posted:

March 20, 2026

Location:

Owen Sound, Ontario, Canada

Job Description

Troy Life & Fire Safety Ltd. is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. As an Edwards Authorized National Partner, Troy is proudly Canadian. We are an employee owned company with over 1300 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future.
Troy is a 2025 winner of the Canada's Best Managed Companies program!

*This posting is for a current vacancy*

Responsibilities:
Receive, enter and process orders for fire system projects from Troy’s National branches with minimum delay

Coordinate with project managers to verify order status, progress billing milestones, lead times, and back‑order updates, while assisting in resolving discrepancies, shortages, and returns

Receive and process tel...

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Job Overview

Job Type: Full-time

Location: Owen Sound, Canada

Posted: March 20, 2026

Deadline: April 29, 2026