Customer Service Specialist (French)

Do you want to take customer service to a higher level and contribute to the international health sector?

In this company everyone takes ownership for achieving their targets, knows that their performance matters and expects appropriate recognition for their efforts.
Everyone works together as a team, whether inside their function or cross-functionally across the organization.

Position Summary:

You will be working in a team of twelve other Customer Service Specialists / Administrators and one Customer Service Manager. You will also be working closely with other departments as Logistics, Technical Service, Quality and Finance

Responsibilities:
•Helpdesk for technical and general support and first point of contact for customers from various nationalities.
• Handling and managing service calls and complaints, case owner. With all related administrative duties.
• Handling and managing quotes. Provide support to the Sales & Clinical ...