Customer Service Specialist (French Speaking)

Job Summary

We invite you to join us as a French Speaking Customer Service Specialist, becoming an important link between our customers, our Sales Teams and the Supply Chain Organization. Based in our Dubai office, you will play a vital role in delivering an excellent customer experience to our client base in the Middle East and North Africa.

As part of the Supply Chain team, the main responsibility of Customer Service Specialist Export, is to create an excellent relationship with Terumo customers / distributors by ensuring an efficient order processing flow from order fulfilment and invoice generation to after sales services for the dedicated region, support to business by providing proactive visibility on order management, shipments execution status and fulfilment of export transactions in conformance to both international import/ export regulations and Terumo internal processes

Job Responsibilities

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