Customer Service Specialist (German C1 + English B2)

Customer Service Specialist (German C1 + English B2)

Location: Porto, Portugal

Work Model: OnSite 

Application Deadlines: March 6 and March 27, 2025

Start Date: November 6, 2025

About the Role

Join a motivated and multilingual team as a Customer Service Specialist for a prestigious banking project in Porto.

You will be the first point of contact for customers, assisting them with phone banking ID setup, TPIN and app configuration, and general service inquiries.

Youll also promote the companys banking products in a professional, clientoriented, and salesfocused mannercombining empathy, efficiency, and commercial awareness to ensure every customer interaction adds value.

Key Responsibilities

• Provide inbound customer support for phone banking and...