Customer Service Specialist

Multiple positions available in Northern Suburbs of Adelaide

Work Type: Full-Time, Permanent

Industry: Manufacturing / Construction

Salary : $60k + super

The Role: The Backbone of Our Customer Experience

We are looking for an energetic, solution-oriented Customer Service Specialist to join our busy, collaborative team. This isn’t a robotic, script-reading call center gig. You will be the vital link between our residential and commercial customers, our sales team, and our logistics crew.

Whether you’re speaking with an architect finalizing a major commercial project, a bricklayer checking on a delivery, or a retail customer picking out pavers for their backyard, your mission is to provide an effortless, high-quality experience.

What You’ll Be Doing:

• Handling inbound phone and email inquiries regarding product availability, pricing, lead times, and order status.
• Accurately processing orders ...