Customer Service Specialist Ii

Job Title: CUSTOMER SERVICE SPECIALIST II
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
Job Overview
Ensures that customer issues and concerns are answered efficiently and effectively.
What your background should look like
Bachelor's degree
Strong analytical skills
Knowledge in management and functions of customer portals
Optimal management of interpersonal relationships
Computer systems (SAP, Microsoft Office and Salesforce)
Excel (high efficiency desired)
Decision making and negotiation skills
Effective communication (Verbal and written)
Problem solving
Sense of urgency and time management
Able to provide solutions to medium complexity
Team player and ability to train others
Flexibility to adapt to changing priorities and business conditions
Ability to work independently
Tasks and Responsibilities<...