CUSTOMER SERVICE SPECIALIST II

Job Title: CUSTOMER SERVICE SPECIALIST II

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

Job Overview

Ensures that customer issues and concerns are answered efficiently and effectively.

What your background should look like

• Bachelor’s degree
• Strong analytical skills
• Knowledge in management and functions of customer portals
• Optimal management of interpersonal relationships
• Computer systems (SAP, Microsoft Office and Salesforce)
• Excel (high efficiency desired)
• Decision making and negotiation skills
• Effective communication (Verbal and written)
• Problem solving
• Sense of urgency and time management
• Able to provide solutions to medium complexity
• Team player and ability to train others
• Flexibility to adapt to chan...