Customer Service Specialist in Industrial Sector

Explore a fulfilling role as a Customer Sales & Service Representative with a reputable industrial equipment firm in Red Deer. This position requires strong customer service capabilities and a mechanical background.
Acting as the main point of contact, you will coordinate service requests and assist technicians in delivering excellent service. Your organizational skills and ability to manage workflow are vital for maintaining operational efficiency and customer satisfaction.
Key Responsibilities:
• Facilitate customer service requests and documentation
• Prepare service quotations and manage orders
• Schedule technicians and ensure parts availability
• Maintain clear communication through CRM systems
• Support inventory management and service tasks
Requirements:
• Background in service coordination or related roles
• Proficient in communication and customer interaction
• Mechanical aptitude with a focus on parts knowledge
• Experience with ERP/CRM sy...