Job Description
Job Description:
Managing customer service inquiries for our international clients over the phone
· Identifying and assessing customers' needs to achieve satisfaction
· Build sustainable relationships and trust with customer accounts through open and interactive communication
· Follow communication procedures, guidelines and policies
Requirements :
· The applicants must possess exceptional writing skills and fluency in spoken English
· The applicants must have strong communication & interpersonal skills
· Experience in international customer support/call centres is a plus
· Candidates with O/A Level educational background or Graduates will be preferred
Package Details
· Basic: Rs.60,000/- per month
· Incentive: Rs.10000/- Performance based incentive
· Shift Timings: (Night)
· Working days: 5 days a week; Weekends Off.
Job Type: Full-time
Work Location: In person
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