Customer Service Specialist

About Us

MICO WORLD is a leading global internet company focused on social entertainment, with a diverse portfolio that includes products like MICO, YoHo, TopTop, and SUGO. With years of market expertise, the company has established a strong presence in the Middle East, Southeast Asia, North America, Japan, and South Korea. MICO WORLD operates in over 150 countries and regions, serving a global user base of over 200 million. We are committed to leading the global social entertainment industry, creating more positive emotional values worldwide.

Job title: Customer Service Specialist (for SUGO App

)
Responsibiliti

1. esResolve inquiries and platform issues from regular users, streamers and agencie
2. s.Train new cs hosts to ensure they understand the platform's rules, features, and monetization models, and provide follow-up guidance during the onboardin
3. g.Interpret po...