Customer Service Specialist

The role is to provide excellent services to customers with regards to part of the supply chain to achieve customer's satisfaction.
Job Description :
· Order management (Order processing, system maintenance, forecast, re-schedule, cancellation, delivery confirmation & etc).
· Shipment management (Co-ordinate with factories & Logistics to arrange shipment as committed. Provide shipment documents timely.)
· Inventory management (Inventory planning, secure supply, keep healthy level of stock)
· Quotation (Response to customer quotation request)
· Samples (Support timely for requested samples.)
· AR management (Close follow up on payment/account receivable to avoid overdue)
· Basic QA support (Support general or basic quality requirement from customer)
· Coordinate & communicate with customers & internal team
Job Requirements :
· Candidate must possess at least a Diploma or Advanced/Higher/Graduate Diploma in Business Administration/Management/Marketing or...