Customer Service Specialist

Company Description
Unicall Online Academy is a premier online tuition provider committed to making quality education accessible for students globally. Our platform connects learners with highly skilled educators, offering personalized and interactive tuition tailored to individual needs and learning styles. With a focus on academic excellence, we provide support across diverse subjects to help students excel and achieve their goals. Through engaging virtual classrooms, Unicall is dedicated to fostering knowledge, confidence, and success for students of all ages.
Role Description
This is a full-time, on-site role located in Lahore for a Customer Service Specialist. The Customer Service Specialist will be responsible for addressing customer inquiries, ensuring a high level of customer satisfaction, handling customer interactions through phone and other channels, and maintaining a consistent and positive customer experience. The role involves troubleshooting issues, providing so...