Customer Service Specialist

Daythree Business Services is a leading Malaysian provider of Global Business Services (GBS), specializing in customer experience, business process outsourcing (BPO), digital transformation, and IT services. With a strong presence in Asia and clients across multiple industries, Daythree helps organizations improve efficiency, reduce costs, and deliver outstanding customer experiences.
We're seeking a talented Customer Experience Executive to join our team at UOA Business Park, Subang Jaya
About the Role:
- Handle customer inquiries via multi-channels (call, email, live chat)
- Provide exceptional customer service based on company guidelines
- Work in a 24/7 rotational shift environment
What We Offer:
- Permanent, full-time position with no contract
- Comprehensive benefits:
- EPF, SOCSO, and EIS contributions
- OT/PH pay rate
- Medical outpatient benefits (up to RM 60/month)
- Paid training
Requirements:
- Minimum SPM with E grade in BM and Eng...