Customer Service Specialist - Part time position

Join a team that is changing millions of lives. Transforming smiles, changing lives At Align Technology, we believe a great smile can transform a person’s life, so we create technology that gives people the confidence to take on whatever’s next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost sight of that spirit of innovation. Our diverse and collaborative teams are constantly pushing the boundaries of what’s possible. Ready to join us? In this role, you will… The main responsibilities of a Customer Success Specialist include the following: Reactively and proactively handle customer situations taking their questions / issues / concerns / complaints to resolution in a timely, patient, tactful and professional manner. Build long-term relationships with customers. Be alert to trends in requests and issues reported by customers. Research information to answer inquiries from customers and share learnings with departmental pe...