Customer Service Specialist (Penang) (Ref: MO23)

AGENSI PEKERJAAN LINE RECRUITS SDN BHD
Full-time George Town, Penang Information and Record Clerks
Posted:
June 14, 2026
Location:
George Town, Penang, Malaysia

Job Description


Job Responsibilities

  • On time respond to customer's inquiries (Quotation, Document and others).
  • Handle customer’s order, schedule, delivery confirmation and follow up.
  • Manage concerned document such as airway bill, invoice, packing list, and custom form.
  • Able to resolve customer interactions, transactions, comment, and complaints.
  • To coordinate between internal (product specification, documentation, QA issue, etc) and external parties – Manufacturing or warehouse with customer in order to manage the sufficient stock.
  • To understand customer situation to foresee customer's demand for preparing and adjusting the handling according to it.
  • Able to negotiate with internal and external team via phone, email, or face to face meeting with all parties and customer.
  • To support a variety of inquiry such as product specification, promotion status, documentation by working with i...
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    Job Overview

    Job Type: Full-time
    Location: George Town, Malaysia
    Posted: June 14, 2026
    Deadline: July 24, 2026