Customer Service Specialist (Penang) (Ref: MO23)

AGENSI PEKERJAAN LINE RECRUITS SDN BHD

Full-time George Town, Penang Information and Record Clerks

Posted:

June 14, 2026

Location:

George Town, Penang, Malaysia

Job Description

 Job Responsibilities 
On time respond to customer's inquiries (Quotation, Document and others). 
Handle customer’s order, schedule, delivery confirmation and follow up. 
Manage concerned document such as airway bill, invoice, packing list, and custom form. 
Able to resolve customer interactions, transactions, comment, and complaints. 
To coordinate between internal (product specification, documentation, QA issue, etc) and external parties – Manufacturing or warehouse with customer in order to manage the sufficient stock. 
To understand customer situation to foresee customer's demand for preparing and adjusting the handling according to it. 
Able to negotiate with internal and external team via phone, email, or face to face meeting with all parties and customer. 
To support a variety of inquiry such as product specification, promotion status, documentation by working with i...
                

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Job Overview

Job Type: Full-time

Location: George Town, Malaysia

Posted: June 14, 2026

Deadline: July 24, 2026