Customer Service Specialist (Penang) (Ref: MO23)

Customer Service Specialist (Penang) (Ref: MO23)

Posting Date : 12-Feb-2026

Salary : RM3,300 - RM3,800

Type of Employment : Full Time

Location : George Town

Job Responsibilities

• On time respond to customer's inquiries (Quotation, Document and others).
• Handle customer’s order, schedule, delivery confirmation and follow up.
• Manage concerned document such as airway bill, invoice, packing list, and custom form.
• Able to resolve customer interactions, transactions, comment, and complaints.
• To coordinate between internal (product specification, documentation, QA issue, etc) and external parties – Manufacturing or warehouse with customer in order to manage the sufficient stock.
• To understand customer situation to foresee customer's demand for preparing and adjusting the handling according to it.
• Able to negotiate with internal and ext...