Customer Service Specialist (Retail - Aftersales)

Aftersales Customer Service Specialist (Luxury Watch Brand) - 1 year contract

Location: Town/Central
Attractive Salary Package: Basic + Annual Bonus
Employment Type: Full-time (5 days a week), Renewable contract to Permanent Position
Work Hours: 9 AM - 6:30 PM, Monday to Friday

Job Purpose

Our prestigious client is seeking an enthusiastic and dynamic Customer Service Advisor to support our store staff. Reporting directly to the Boutique Manager, you will be the face of our after-sales service, ensuring the highest level of customer satisfaction.

Key Duties & Responsibilities

Technical Assessments & Services:
Provide professional technical assessments and services for all after-sales service and repair needs, utilizing the expertise of the client's watchmakers and the regional Customer Service Centre.

Reque...