Customer Service Specialist - Retail Operations Guest Experience - Dubai, UAE

Al-Futtaim Retail is seeking a motivated and customer-focused Customer Service Specialist to join its team in Dubai. This role is pivotal in ensuring an exceptional shopping experience by managing daily customer service operations, resolving complaints, maintaining high visual standards, and leading a team dedicated to customer satisfaction. The position also includes overseeing specialized in-store services such as Bra Fit, Suit Fit, and Barista, ensuring these services reflect Al-Futtaim's commitment to quality and customer care.

Country: UAE
City: Dubai
Industry: Retail
Function: Customer Service
Salary: monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time

• Deliver excellent customer service by handling inquiries and resolving complaints promptly and professionally.
• Act as the escalation point for customer concerns, ensuring al...