Customer Service Specialist

Stryker Korea Ltd.
Full time Seoul, Seoul Information and Record Clerks
Posted:
June 08, 2026
Location:
Seoul, Seoul, South Korea

Job Description

Work Flexibility: Hybrid

Position Summary

In CS team, This position is responsible for CS activity as a key contact person between commercial team and customers.

Role & Responsibility

Order management

  • Processing orders via WOS (Web Ordering System) & JDE, this covers everything from a point of receving an order right through to delivery and invoicing as well as dealing with relevant returns.
  • Manage back-orders and follow up with relevant parts to ensure on-time delivery.
  • Work in collaboration with finance related to customer code, price, and credit hold.
  • Support direct business for replenishment and issue tax invoices monthly.
  • Provide accurate documentation of special discount.
  • Work closely with Logistics, Planner and 3PL to ensure timely shipment of goods.
  • Resolves system issues with global service team.
  • Ensure customer files are updated with the relevant information on a regular b...
  • Apply for this Job

    Submit your application for the Customer Service Specialist position at Stryker Korea Ltd..

    Apply Now Save for Later

    Job Overview

    Job Type: Full time
    Location: Seoul, South Korea
    Posted: June 08, 2026
    Deadline: July 18, 2026