Customer Service Specialist

Company Description
Daythree is an award-winning business process management company specializing in delivering innovative and insight-driven customer experience solutions. With expertise in Customer Experience Lifecycle Management, Daythree prioritizes enhancing client satisfaction through tailored approaches. By leveraging data-driven insights and innovation, the company helps organizations elevate their service delivery and build lasting customer relationships. Daythree is committed to shaping exceptional experiences that stand out in a competitive market.
Role Description
This is a full-time on-site role for a Customer Service Specialist located in UOA Business Park. The Customer Service Specialist will handle customer inquiries and provide top-notch service through various communication channels, including phone, email, and chat. The role involves resolving customer concerns, ensuring high levels of customer satisfaction, and maintaining a positive experience throughout t...