Customer Service Specialist

Neuron Mobility

Full-time singapore, singapore Information and Record Clerks

Posted:

February 28, 2026

Location:

singapore, singapore, Singapore

Job Description

 
  The Role 
 This role reports into the Customer Service (CS) Team Lead. The CS Specialist will handle a large volume of inbound and outbound calls, emails, and chats with proficient knowledge and efficiency. This person will also be able to effectively link user complaints, our product and technology to troubleshoot and provide insights to the internal stakeholders from a user's perspective. 
 Please note that the role will be on a 5-days rostered shift arrangement, including at least 1 weekend per week.
  What You’ll Do: 
 Build expert and dynamic knowledge of Neuron’s service
 Research information using available resources to satisfy customer inquiries
 Build rapport with customers by engaging with them in an inviting, friendly and professional manner, to deliver exceptional experiences 
 Respond quickly, professionally, and accurately to all customer inquiries 
 Meet daily personal/team qua...
                

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Job Overview

Job Type: Full-time

Location: singapore, Singapore

Posted: February 28, 2026

Deadline: April 09, 2026