Customer Service Specialist

Work Set Up:
Onsite | BGC, Taguig City

The successful candidates will provide excellent voice and written support to customers, ensuring high-quality service and resolution for travel-related inquiries.

Key Responsibilities

• Handle customer inquiries and requests through voice and written channels.
• Provide accurate information and effective solutions.
• Maintain professionalism and empathy in all interactions.
• Meet performance metrics in quality, efficiency, and customer satisfaction.
• Collaborate with team members to ensure a seamless customer experience.

Qualifications

• Minimum of
  1 year of BPO experience
  is required.
• Strong
  English communication skills (C1 Level)
  in both written and verbal forms.
• Must be willing to work
  on-site
  in Taguig City.

Educational attainment:

• Bachelor's degree holder
  , or
• Senior High School ...