Customer Service Specialist

Description

Customer Services Specialist
Telford office based
Monday Friday
: :
Attractive salary & benefits package

Our major Telford based manufacturing client are expanding their Customer Service team this month, following impressive YTD growth and major acquisitions.

Could you be the right person?

If you are an exceptional communicator, adept with MS Office, take pride in your work and want a solid career path, you could be!

Duties:

•Receive and process customer orders ready to dispatch to the warehouse for picking
•Ensure customer documentation is up to date on the CRM
•Keep customers up to date with order progress
•Arrange, sort and archive shipping documents and ensure any amendments are processed on time
•Process any returns, defective goods, re-sorting, incorrect price problems
•Issue invoices promptly to ensure customer payments are made on time
•Attend cust...