Customer Service Specialist

**Company Description**
Join an exciting new start-up company focused on using the most reliable AI Engine to revolutionize logistics operations.
Actionable insights and real-time predictions for reliability, efficiency, transparency, and cost savings.
This is why a cool pack of innovators and problem-solvers got together to fix the ongoing supply chain challenges across the globe.
Our mission is simple - to bring supply and demand much closer together through intelligent data analytics, automated workflow, and continuous process improvements.
**Role Description**
This is a full-time on-site role for a Customer Service Operations Specialist in our Mexico City office.
The Customer Service Operations Specialist will be responsible for day-to-day tasks associated with customer service operations including handling customer inquiries and issues, measuring and improving customer satisfaction, and developing and implementing service strategies that optimize the...