Customer Service, Sr Associate - GiveX

Overview

Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit .



Shift4 is expanding globally and hiring Customer Support Representatives to work with customers!
This is an onsite opportunity based at Shift4's Cuauhtémoc, Ciudad de México office.
Summary: The Customer Service, Sr Associate provides front-line support to merchants across multiple channels, resolving inquiries related to payments, POS systems, hardware, software, and accounts. This role requires technical curiosity, problem-solving skills, and the ability to manage multiple tasks while delivering clear and professional communication.
Responsibilities:
Answer and resolve customer inquiries regarding payment processing, billing, hardware,...