Customer Service Supervisor

Join Our Customer Service Team at Lutron Electronics!

Lutron is seeking a self-driven, team-oriented Customer Service Supervisor to lead a portion of the Customer Service team at our Cartago, Costa Rica office. At Lutron, delivering high-quality products and exceptional customer experiences is our top priority. In this role, you and your team will serve as the voice of the company, entrusted with providing outstanding service through sound judgment, accountability, and dedication.

We are looking for a proactive leader who is passionate about coaching and developing others, and who can inspire the team to deliver meaningful, high-impact interactions that enhance customer satisfaction.

As a Customer Service Supervisor, you will serve as the first point of contact for a designated services territory while managing your team’s daily workload. You will be responsible for prioritizing key performance metrics to meet company o...