Customer Service Support Agent with Greek
Planet paymentJob Description
About Planet
Planet is a global provider of integrated technology and payments solutions for retail and hospitality customers.
We create great experiences for the millions of people who use our payments, software, and tax-free solutions every minute of every day.
Planet empowers its customers to deliver great customer experiences by combining payments and software in ways that drive greater loyalty, increase revenue and save time.
Founded over 35 years ago and with our headquarters in London, today we have more than 2,500 employees located across six continents serving our customers in more than 120 markets.
What you will do
Provide first line technical and administrative analysis and resolution to issues raised by our customers, and creating escalations to other departments when necessary
Maintain the incident tracking system through all the steps of the ticket life cycle, from the input of issue through to the re...
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