Customer Service Support

Job Description:

Job Title: Customer Support Specialist (Temporary)

Working Hours: Monday – Friday, Full Time

Pay Rate: £15.90 per hour

Location: Burgess Hill

FRS is delighted to be supporting our client who are seeking a Temporary Customer Support Specialist to join their team.

Experience and Qualifications:

* Deliver internal support for consumables sales, ensuring smooth operations and customer satisfaction.

* Manage a global portfolio of customers, overseeing the entire order lifecycle from receipt to payment and ensuring service commitments are met.

* Respond to customer inquiries related to spare parts and proactively resolve any delivery-related challenges.

* Administer and maintain supplier and customer data relevant to the delivery of spare parts, provisioning items, and associated services.

* Handle the entry, tracking, coordination, and monitoring of customer materials, delivery schedules,...