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Customer service support
Smurfit Westrock Packaging Solutions
Full-time
guadalupe, nuevo león
Other-General
Posted:
May 26, 2026
Location:
guadalupe, nuevo león, Mexico
Job Description
The position:
You will be responsible for handling customer inquiries in an effective and professional manner. This includes capturing and following up on customer orders, as well as responding to phone calls, emails and chat messages, providing solutions and assistance as needed.
We value empathy and customer focus.
Responsibilities:
- Place sales orders for direct shipments. - Tracking of pending orders in the system. - Daily and periodic invoicing. - Review and maintain sales order report. - Manage the record of stocking agreements.
Requirements:
You will be responsible for handling customer inquiries in an effective and professional manner. This includes capturing and following up on customer orders, as well as responding to phone calls, emails and chat messages, providing solutions and assistance as needed.
We value empathy and customer focus.
Responsibilities:
- Place sales orders for direct shipments. - Tracking of pending orders in the system. - Daily and periodic invoicing. - Review and maintain sales order report. - Manage the record of stocking agreements.
Requirements:
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Apply Now Save for LaterJob Overview
Job Type:
Full-time
Location:
guadalupe, Mexico
Posted:
May 26, 2026
Deadline:
July 05, 2026